DASHBOARD GROUP

The Trust Gap

In Leadership on July 13, 2009 at 8:36 am

Most organizations suffer from a “trust gap.”

When asked, “I trust my manager,” 72% of employees answered “strongly agree.” When asked, “I trust the senior leaders of the organization,” only 24% answered “strongly agree.”

This 48% difference is a serious indictment of most senior executive teams.

In today’s economy, many companies have taken the perspective that “our employees are lucky to even have a job.” They have cut training, stopped communicating, and used the bad economy as an excuse for lots of misguided management actions.

In contrast, high-performance organizations do just the opposite. They recognize that employees are “running on empty,” and work extra hard to keep their tanks filled. Anxiety about the future can be paralyzing, so high-performers communicate clearly and often, both in word and deed.

The Shift Points blog is designed for Fast Lane leaders who want to leave their competitors in the dust.

Shift Your Thinking … Accelerate Your Results.

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