DASHBOARD GROUP

Job One

In Alignment on January 23, 2012 at 8:13 am

For 17 years, Ford used the tagline, “Quality is Job One.”

Like all great campaigns, this was designed to reach both consumers and employees.

Ford had the courage to admit that their cars did indeed have quality problems, and fixing them was Job One.

Ford also knew that they could not fix the quality problems without the help of their employees.  The advertising campaign was designed to help employees understand the magnitude of the problem, solicit their engagement in the process, and highlight those employees who had signed up to be part of the solution.

The campaign worked.  (Remember, Ford was the only American car manufacturer who did not need or take a bailout.)

The question for you to consider is this:  do your customers and employees know exactly what your Job One is?

Providing this kind of specificity requires what Jim Collins calls “piercing clarity.”

Obviously, only One Thing can be Job One.

#One or #Two

In Strategy on January 16, 2012 at 8:26 am

Jack Welch, the former CEO of General Electric, was famous for his view that GE should be number one or number two in every market they competed in.  Otherwise, they should exit the market altogether.

While this advice has been circulating in the business world for decades, it seemed timely to discuss it again.

At the heart of this sentiment is the idea that even GE, who competed in hundreds of markets, still had to choose.   And that there were markets that even GE, with its vast resources, could not be successful in.

In our experience, most organizations compete in too many markets.  But it takes incredible discipline not to chase every opportunity.

Our advice:  it is better to dominate One Market than dabble in a dozen of them.

Just because you can enter a market, doesn’t mean that you should.  Just because a market generates revenue, doesn’t mean that it generates profit.

Most organizations would be well served to re-examine the profitability of each market they compete in.  Prune the worst, and re-invest in growing the best.

Who knows, maybe you’ll become #One or #Two.

The Shift Points blog is designed for Fast Lane leaders who want to leave their competitors in the dust.

Shift Your Thinking … Accelerate Your Results.

One (BIG!!!) Play

In Leadership on January 9, 2012 at 7:58 am

I’m a huge Tim Tebow fan.

Last night, the Broncos stunned the Steelers, winning the game in overtime … in just One Play!

Tebow hit Denver receiver Demarylius Thomas for an 80 yard touchdown, ending the game after just 11 seconds.  There was pandemonium in the Denver stadium as fans celebrated perhaps the most stunning overtime win in NFL history.

Great leaders step up when it counts most.  In fact, that is exactly what makes them great.

For your organization to become great, you must also deliver when it counts most.  You must win the big proposal, land the big contract, or recruit the game-changing teammate.  You must overcome the big obstacles, lead the big change, and make the big decisions.

You must, like Tim Tebow and the Denver Broncos, deliver the win with One Big Play.

The Shift Points blog is designed for Fast Lane leaders who want to leave their competitors in the dust.

Shift Your Thinking … Accelerate Your Results.

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